Dimon is a new buyer of a hydraulic equipment manufacturing company in the United States. In the second half of last year, he purchased 100 hydraulic needle valves from an old supplier. After receiving the goods, the hydraulic needle valves were installed on the equipment. A few months later, some users complained that the pressure supply of some equipment was insufficient. Their technicians judged that the radial jamming of the valve spool of the hydraulic needle valve resulted in no flow regulation, which would lead to the failure of the power unit. The hydraulic needle valves need to be replaced with new ones as soon as possible to eliminate user complaints. His boss is not very satisfied that problem happened on even such a small number purchasing of hydraulic needle valves. Dimon is confused why the hydraulic needle valve supplier who had cooperated for 2 years would have such quality problems. He sent some problematic hydraulic needle valves back to the factory. The manufacturer replied that the accuracy of these hydraulic needle valves met the standard, but a small deviation in the size of the valve spool was caused by the deviation of the assembler. At that time, several valves were assembled at the same time in the assembly workshop, and a few deviations were difficult to avoid. Dimon realized that even the original manufacturer replaced the hydraulic needle valves with new ones, it still can not solve the problem of the radial jamming of the valve spool for 100%. He was afraid that if there were more user complaints, could he keep his job during the probation period? Dimon decided to find a new supplier of hydraulic needle valves. He left a message on our website: Can you solve the problem of radial jamming of the valve spool of hydraulic needle valve? At first, it was hard to answer this question. After several rounds of communication, we learned the story of his purchase of these 100 hydraulic needle valves. After reviewing the working conditions and drawings of hydraulic needle valve from Dimon, as well as the pictures of hydraulic needle valves from the original supplier, AAK suggested him trying samples directly. 20 days later, AAK sent 10 samples of hydraulic needle valves made per his requirements. Two months later, Dimon sent an email to us saying that he selected 5 factories from more than 20 hydraulic needle valve manufacturers to make samples. Only the samples from AAK and another factory did not have the problem of radial jamming of valve spool during the test. Their engineers suggested that AAK should be selected to replace the 100 hydraulic needle valves with potential quality problems, because the parameters of AAK hydraulic needle valve are the most stable. The boss knew that he dared to develop new suppliers and solved the hidden quality problems, although the probation period is not over yet, Dimon was approved to become a regular in advance. He told us this story privately.
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Mathias, a Dutch hydraulic customer, urgently needed to purchase a batch of hydraulic valve blocks matching the German brand from China at the end of last year. He asked more than 10 old hydraulic valve block manufacturers. They all said that the accuracy of this hydraulic valve block was too high for their technology and equipment. Mathias had a hunch that nine times out of ten, the order for this hydraulic valve block would fail, because he knew that most hydraulic valve manufacturers just have CNC machine tools. But his owner attached great importance to this customer and asked him to implement the hydraulic valve block sample within 30 days. Within a week, Mathias consulted nearly 20 hydraulic valve block factories online and offline, almost all of them just have CNC lathes. Only two of them said that they have Japanese high-precision CNC machine tools. They can try to make samples but are not 100% sure. Two weeks later, Mathias tested the hydraulic valve block samples from 2 factories, and there was still a parameter error of 10% - 13%. Mathias suggested the factory re-make samples, and both factories surrendered. Time has been wasted for 3 weeks. It's only 2 weeks from the deadline required by the owner. Mathias is anxious and has no direction. While chatting with old friend Andy, Mathias revealed his dilemma. Andy is a veteran in the hydraulic valve industry and has cooperated with AAK hydraulic valve for 5 consecutive years. Andy told Mathias that the accuracy of this hydraulic valve block requires not only high-precision machine tools, but also old operators who understand the equipment. Most hydraulic valve block manufacturers are difficult to meet these two requirements at the same time. He suggested Mathias try AAK, who likes to overtime difficulties on high-precision hydraulic valves, and most operators have more than 5 years of experience in operating imported equipment. The subject of Mathias's first email to AAK hydraulic valve was that I was introduced by Andy. He said that the accuracy of this hydraulic valve block can only be produced in AAK. Opening his hydraulic valve block drawing, AAK engineers have 90% confidence. I replied to him directly that if it goes well, we can send the hydraulic valve block samples before the Chinese New Year holiday. Jan 28th is our last working day before CNY and the last day to send samples. Our team was great to send the samples on Jan 28th. When we came back from the Spring Festival holiday, we received an email from Mathias. Their technical team tested the accuracy of AAK hydraulic valve blocks. Each parameter met the accuracy required by the drawing, and almost every parameter was 30% higher than that of other hydraulic valve manufacturers. AAK is also the only hydraulic valve block manufacturer that can match the German brand among all the hydraulic valve manufacturers he contacted. He can finally make a
Henry is a purchaser of a hydraulic power unit manufacturer in the United States. He almost lost his job when he purchased the hydraulic pressure relief valves in the first time after just joining the company. AAK high-precision hydraulic pressure relief valves saved the job for him. Last October, one of their African customers customized a batch of hydraulic power unit equipment for use in African mining bases. The requirements of the equipment for the hydraulic pressure relief valves used are that there is no abnormality within 1 year. Henry contacted more than 10 hydraulic pressure relief valve manufacturers and screened 4 samples from each of 4 factories. A month later, the engineering department debugged these hydraulic pressure relief valves. Almost all hydraulic pressure relief valves from every factory have unstable hydraulic system pressure, but only the proportion is different. At first, the engineer thought it was due to the installation of hydraulic pressure relief valves or the problem of oil quality. After several commissioning, it was found that the outlet pressure of hydraulic pressure relief valves was almost equal to the inlet pressure. After disassembling the hydraulic pressure relief valves, it is found that the geometric tolerance is out of tolerance due to the accuracy of the main valve spool and valve hole. After knowing this, the boss thought that Henry had a problem on the communication with the hydraulic pressure relief valve manufacturers and asked him to solve the purchasing of the hydraulic pressure relief valves with the manufacturers within 4 weeks. Henry has made two rounds of screening for hydraulic pressure relief valve manufacturers and emphasized the working conditions, but still no one can achieve that every hydraulic pressure relief valve has no problem. He felt that he was cheated. The water in the hydraulic pressure relief valve industry was too deep. Henry found AAK hydraulic valve on Google and left a message on our website: Can AAK get the geometric tolerance of each hydraulic pressure relief valve consistent? After several rounds of e-mail communications, we learned about what happened when he purchased hydraulic pressure relief valves for the first time. We can only comfort him that he was misled by hydraulic pressure relief valve manufacturers due to lack of experience. He can test the samples of AAK hydraulic pressure relief valves. Three weeks later, AAK sent Henry 5 samples of hydraulic pressure relief valves. Their engineer tested each sample 3 times, and the hydraulic power unit equipment was normal. The boss praised his emergency ability. Now Henry doesn't have to worry about losing his job. We told Henry that according to the working conditions and drawings of this hydraulic pressure relief valve, the accuracy of each hydraulic pressure relief valve is required to meet the standard and be stable,
Bill is a purchaser of Manitowoc company in the United States. Two years ago, AAK received an inquiry about hydraulic counterbalance valves from him, and there were few contacts later. Unexpectedly, two years later, we received an email from him consulting about the problems of the hydraulic counterbalance valves. After communication, we learned that a batch of hydraulic counterbalance valves he purchased elsewhere had problems and almost got into a big trouble. Last summer, a crane shipped by their company, the crane winch system lost control during construction and the hook slipped off. Fortunately, there was no one under the hook at that time, otherwise there would be great trouble. According to the analysis of the field engineer, it is considered that the hydraulic counterbalance valve used in the crane winch system is abnormal. After disassembling the hydraulic counterbalance valve, it is found that there is a deviation in the concentricity between the valve spool and the valve seat. The valve spool is affected by large eccentric hydraulic force, so that the hydraulic counterbalance valve lost its function of balance and the hook slipped off. After knowing the reason, Bill contacted the original hydraulic counterbalance valve supplier. The supplier replied that the hydraulic counterbalance valves were indeed within the warranty period, he can replace the abnormal hydraulic counterbalance valves with a new ones, but can not guarantee that each hydraulic counterbalance valve had the same concentricity and could be used for more than 1 year. Bill was worried about the stability of the new hydraulic counterbalance valves. He didn't want to have big trouble and had to find a new hydraulic counterbalance valve manufacturer. In crane hydraulic system, the performance of hydraulic counterbalance valve is the cornerstone of winch system, and the consistency of hydraulic counterbalance valve concentricity is the key. Bill also asked other hydraulic counterbalance valve manufacturers. No factory guarantees that the concentricity of the hydraulic counterbalance valve can be still consistent after 1 year of use. Bill wants to know how about the concentricity of AAK hydraulic counterbalance valves after being used for 1 year. We told Bill that perhaps having a try is the best answer. He can detect the concentricity of AAK hydraulic counterbalance valves in an all-round way. After 15 days, we sent 4 samples of hydraulic counterbalance valves according to his drawings. Seven days later, Bill informed us that the concentricity test data of AAK hydraulic counterbalance valves were indeed more comprehensive than that of his original manufacturer. How to ensure that the concentricity of AAK hydraulic counterbalance valves is still consistent after 1 year of use? For some manufacturers, when processing the components of hydraulic counterbalance valves, there are discrepancies between the specification parameters and design,
Smith is the head purchasing of a hydraulic company from California. His purchasing of hydraulic valves in recent years has been smooth. In the last hydraulic valve block order, the parameters were normal when the hydraulic valve block approval sample was tested for the first time, but there was oil leakage in the second test on the hydraulic valve block. After rechecking, the oil leaked again in the third test on the hydraulic valve block. Smith communicated with the hydraulic valve block manufacturer for many times but without results. The manufacturer said that this is the traditional sealing process of hydraulic valve block, Smith should either accept it as is or cancel the order. Smith knew that the delivery date confirmed with the customer was due in 1 month, so it was urgent to find a new hydraulic valve block manufacturer to replace the current one. Smith checked the sealing process of no less than 20 hydraulic valve block manufacturers. They all adopted the traditional sealing method of hexagonal plug combined with and sealing gasket. Smith knew that although this sealing method is simple to operate, it has very high requirements for tightening torque. When the torque parameters are not up to standard, the hydraulic valve block is easy to leak. In order to prevent leakage, some hydraulic valve block manufacturers apply anaerobic glue on the threads. During operation, the particles of anaerobic glue fall into the valve hole, causing oil pollution or valve jamming of the hydraulic valve block. The delivery date is approaching day by day, but the new qualified hydraulic valve block manufacturer has not been found yet. Smith is worried and asks around. His friend Caleb gave him the contact information of AAK hydraulic valve. Caleb is also our hydraulic valve customer in the United States. He suggested Smith contact AAK, and told him that AAK hydraulic valve exports to European and American markets all year round and has some unique R & D processes. Perhaps AAK will be different in the sealing treatment process of hydraulic valve block. Smith directly sent us the hydraulic valve block drawing and required that the traditional sealing technology should not be used. A week later, AAK sent the hydraulic valve block sample successfully. Two weeks later, Smith informed AAK by email that the parameters of AAK hydraulic valve block were fully up to standard after 3 tests, and there was still no leakage after the 4th and 5th tests. Smith is very curious about how the sealing process of AAK hydraulic valve block is different from that of other hydraulic valve manufacturers? The vast majority of hydraulic valve manufacturers fail to seal the hydraulic valve block in place because they stick to the rules in technology. 6 years ago, AAK was eliminated by the customer due to the leakage of the traditional sealing technology of the hydraulic valve block. After that, we deci
In the Spring Festival, I received a confirmed price for a large quantity of hydraulic check valves from Stephen. The contact between Stephen and I is only 2-3 times in the whole last year. It was noted at the end of the email that he needs me to contact him as soon as possible to discuss this hydraulic check valve. Stephen comes from American CASE company. We met the year before last. After communication, it was learned that at the beginning of last year, a bulldozer of their company needed to use hydraulic check valve, the one that AAK had made samples at the beginning. Because the price of AAK hydraulic check valve was 20% higher than that of his original supplier, Stephen did not choose to purchase hydraulic check valve from AAK. Some time ago, the customer complained that the hydraulic pump was damaged due to the sudden increase of hydraulic system pressure. Stephen communicated with the original hydraulic check valve manufacturer and the manufacturer replaced the hydraulic check valve with a new one, but 3 months later, the same problem came again. The customer was very dissatisfied that this delayed the construction and needed the problem solved at one time. Stephen went back to AAK and asked about the price of the hydraulic check valve. He needed us to maintain the quotation offered last year. I asked Stephen why he went back to AAK to purchase the hydraulic check valve. He told that since the first complaint from the customer, their engineers retested the original hydraulic check valve samples. The hardness of AAK sample was the highest, and the material hardness of each part of the hydraulic check valve was no less than HRC65. I know why their hydraulic check valve went on strike in 3 months. When we made the sample, we knew that the working pressure was more than 450bar, which was a challenge for the hydraulic check valve. The material hardness of each part of the hydraulic check valve is required to reach more than HRC65. There may be no more than 5 hydraulic valve manufacturers that can reach this level in Ningbo. Stephen wondered why the material hardness of each part of AAK hydraulic check valve can be over HRC65? 1. Material selection is the core. AAK adopts 20CrNi2MoV high carburizing bearing steel imported from Germany for this hydraulic check valve. 2. Heat treatment is the key. Through secondary quenching + cryogenic treatment + low-temperature tempering process, it is cooled to 650 ~ 700 and put into the furnace. After cooling to 450 ~ 500 , it is discharged from the furnace. The micro hardness is 237 ~ 247 HV. 3. In the later stage, point-to-point testing is the key. SonoDur3, a Rockwell hardness tester imported from Germany, adopts the UCI hardness test method, and the test program is fast and mobile to carry out nondestructive testing on the hardness of each component of the hydraulic check valve efficiently and accurately.
When back from the Spring Festival, we received a reorder for 120 hydraulic threaded cartridge valves from Echerle company. Dean has been engaged in hydraulic parts purchasing in Echerle company for many years, and has been doing very well. The boss also trusts him. At the beginning of last year, the company developed a new hydraulic power unit, which has high requirements for the accuracy of the hydraulic threaded cartridge valve to be used. Because of the high accuracy requirement, the original hydraulic threaded cartridge valve manufacturer said that he was not able to achieve it. Dean used a new hydraulic threaded cartridge valve manufacturer finally. After their hydraulic power unit equipment has been sold for just less than 3 months, the customer complained about insufficient power supply. Their engineers believe that the hydraulic threaded cartridge valve was stuck and caused the problem. However, the hydraulic threaded cartridge valve manufacturer believes that it is caused by the uncleanness of hydraulic oil, but the engineer detected that the hydraulic oil is normal. The owner was not satisfied with such a hydraulic threaded cartridge valve manufacturer and asked dean to find a new hydraulic valve manufacturer and replenish goods as soon as possible. Dean left a message on AAK website and asked, what are the reasons for the stuck of the hydraulic threaded cartridge valve? We estimated that he had encountered the complaint about the stuck of hydraulic threaded cartridge valve. After communication, we learned that he was cheated by the new hydraulic valve manufacturer. According to the hydraulic threaded cartridge valve drawings sent by him, the accuracy requirements are high, especially the dimensional accuracy requirement of the valve hole is IT7 ~ 4. Among the hydraulic valve manufacturers in Ningbo, there may be no more than 3 factories that are able to meet it. We suggested Dean send the abnormal hydraulic threaded cartridge valve to us. After receiving and disassembling the sample, it was found that the cylindricity and coaxiality of the valve hole of the hydraulic threaded cartridge valve had errors, that is, the accuracy was not enough, the pressure in the matching gap between the valve hole and the valve spool is not balanced, resulting in the limited flexibility and easy stagnation of the valve spool in the valve body. Dean asked whether we can produce hydraulic threaded cartridge valves meeting valve hole accuracy requirements of IT7 ~ 4? We told Dean that for the hydraulic threaded cartridge valve, the valve hole accuracy is the key point and also the difficulty of quality control process. It directly affects the working performance, service life and stability of the hydraulic threaded cartridge valve. General hydraulic valve manufacturers surrender to this accuracy. AAK has a precision honing machine imported from the United States, which guarantees the finishing of the valve hole of the hydraulic thread cartridg
Malcolm is a purchaser from an American hydraulic equipment manufacturer. He has purchased various hydraulic valves from AAK for some years. We know each other very well. At the beginning of the year before last, their company received an urgent order from a customer in South America. The company required that the accessories of the whole hydraulic system must be in place within 20 days. AAK is their long-term supplier of hydraulic valve blocks. Malcolm estimates that if the hydraulic valve blocks are purchased from AAK this time, including the transportation and customs clearance time, it will be over 20 days. AAK is only required to offer the quotation according to the hydraulic valve block drawings for their file and is informed that due to time constraints, they will first purchase the hydraulic valve blocks from the local hydraulic valve manufacturer this time. About 8 months after our quotation, Malcolm asked by email about what is the reason for the leakage of the hydraulic valve blocks. I asked jokingly if leakage happened in the hydraulic valve blocks purchased locally last time. He said that the customer initially complained that about 30% of the hydraulic valve blocks were leaking. The local manufacturer also replaced the bad hydraulic valve blocks with new ones. However, 3-4 months after installation, the customer reported that there was leakage fault of the hydraulic valve blocks again. Now the customer is not satisfied with the stability of the hydraulic valve blocks and needs the leakage problem of the hydraulic valve blocks solved at one time. The trouble is that the local hydraulic valve manufacturer in the United States does not cooperate to replace the hydraulic valve blocks again. We replied that if we simply look at the leakage cause of the hydraulic valve block, the probability is that the surface roughness of the hydraulic valve block is not up to standard, or the roughness Ra value of the hydraulic valve block is unstable. According to the requirements of these working conditions of your hydraulic equipment, if the Ra value is stable at 0.4um, the problem of hydraulic valve block leakage will not occur. 10 days later, AAK sent 12 samples of hydraulic valve blocks for emergency first. After 20 days, the remaining 30% of the hydraulic valve block was sent from AAK. Now, 12 months have passed, and no complaint from customer. Malcolm mentioned 2 days ago that the customer was ready to place an order again. This time, his owner said that no matter how urgent it was, it was necessary to purchase from AAK, because AAK hydraulic valve block was the most trustworthy, and the owner would communicate with the customer about the delivery date. Why can AAK achieve the surface roughness Ra value of hydraulic valve block to 0.4um? First of all, the Ra value of the hydraulic valve is the cornerstone. The coarser the surface, the easier it is to wear. The intermediate gap gradually increases during use
Andrew is the purchasing director of VIS Hydraulics in Italy and an old friend of AAK. He has cooperated with AAK for more than 4 years. One morning in October, I received an email from Andrew with the subject of "a big trouble". It is the first time that I received such an emotional email from Andrew. After reading, it turned out that the pressure of a hydraulic power system of their company was not enough, and the customer complained. The root of the problem is that the hydraulic threaded cartridge valve and hydraulic valve block does not match each other. The owner asked him to solve the problem within a month. After communication, it was learned that the hydraulic threaded cartridge valve and the hydraulic valve block purchased by Andrew were not produced by the same manufacturer. Now both manufacturers do not admit that it was their own problem. The hydraulic threaded cartridge valve manufacturer said that the pressure of the hydraulic system was slow due to the processing accuracy of the hydraulic valve block, while the hydraulic valve block manufacturer said that the hydraulic threaded cartridge valve had leakage, resulting in insufficient flow. Andrew failed to communicate for several times and thought of AAK. During so many years of cooperation, only AAK hydraulic valve has no complaint. He hopes that AAK can help him find out what the problem is. Andrew sent us the design drawings of the hydraulic threaded cartridge valve and hydraulic valve block. After analysis, AAK engineers found that the probability is that the design of the hydraulic valve block is unreasonable, the flow area of the through hole designed is not enough, and the direction and position of the oil inlet and outlet are not optimal, resulting in insufficient pressure of the whole hydraulic system. Andrew asked the hydraulic valve block manufacturer to design and produce, but the manufacturer needs 2 months to complete it, while the time given by his owner is only 1 month. Andrew asked the fastest time that AAK can finish the hydraulic valve block. Our engineers are worried that there may be deviation if design the hydraulic valve block alone. If combined with the mapping of the valve, we can achieve 100% of the optimal design scheme. We recommended Andrew to send us the hydraulic threaded cartridge valve, too. After receiving it, the scanning analysis was carried out, and the design scheme was obtained 2 days later. After 20 days, the redesigned hydraulic valve block was sent to Andrew. After installation and commissioning, the pressure of the hydraulic system was normal. After the complaint was resolved, the owner was also happy and asked Andrew to purchase both the hydraulic threaded cartridge valve and hydraulic valve block from AAK in the future. Don't purchase them separately any more. AAK engineers use professional automation studio version 7.0 software to automatically generate simulated hydraulic valve block of
Vasiliev is a purchaser from an oil field production company in Russia. Although he has not been in office for a long time, his purchasing is very smooth. Early last year, he purchased a batch of hydraulic relief valves for the hydraulic system of drilling rigs for oil exploration in Alaska. The testing on the hydraulic relief valve sample from the original supplier was smooth, but the drilling machine was unable to start after working for about 3 months. It was judged on site that the hydraulic relief valve in the equipment was leaking. After further disassembling the hydraulic relief valve, it was found that the O-ring in the hydraulic relief valve was worn and broken. Vasiliev contacted the original hydraulic valve manufacturer. The manufacturer replied that the standard nitrile rubber (NBR) O-ring used for this hydraulic relief valve has a service life of at least more than 1 year. He asked Vasiliev to check the temperature of the working environment. When he learned that it was extremely cold at - 50 â??, the manufacturer said that the sealing ring of the hydraulic relief valve can only be replaced once every 3 months, and there is no other alternative sealing ring. Vasiliev was helpless and had to replace the sealing ring of the hydraulic relief valve to maintain the start-up. Two months after the new O-ring was installed, the hydraulic relief valve leaked again. The engineer complained that the hydraulic relief valve purchased by Vasiliev was too unreliable. Vasiliev has to find new suppliers. He contacted with more than 30 hydraulic valve manufacturers, including we AAK hydraulic valve. Nearly all manufacturers replied that under the extremely cold condition of - 50 â??, it is normal for sealing ring to have a service life of only 2-3 months. Only a few hydraulic valve manufacturers are willing to test new materials, but the lead time is to be determined. After receiving the email, AAK just asked about the quantity and delivery date, and told Vasiliev that our product quality can be guaranteed for 1 year under the extremely cold condition of - 50 â??. Vasiliev may have realized the AAK hydraulic valve is some different, and asked about 4 why and 3 how in a short email. We replied that there is no need to make sample for this hydraulic relief valve, because we produced a hydraulic relief valve for a North American customer that was used under similar working conditions the year before last. It has been used for more than 1 year and there was no complaint about the leakage of the hydraulic relief valve. Vasiliev was still rather in doubt about this, but he had no other choice except to try AAK hydraulic relief valve, because other hydraulic valve manufacturers either gave up or can not determine the lead time. After 30 days, AAK delivered the hydraulic relief valve as scheduled. After the test was normal, the original hydraulic relief valve was replaced.
William is a purchaser of a hydraulic equipment company in the United States. At the beginning of last year, a South American customer wanted to customize a drilling machine for geological exploration. The South American customer promised to order this equipment for a long time if it has excellent performance and stability. The owner asked the engineers to design and test samples. According to the working conditions, the maximum pressure of the hydraulic system is 450bar or above, which has a very high requirement on the pressure resistance and stability of the hydraulic pilot operated pressure control valves. When William received the task of purchasing this hydraulic pilot operated pressure control valve, he felt a big pressure, because the pressure resistance of normal hydraulic pilot operated pressure control valve is basically 250bar, and the maximum pressure resistance provided by previous hydraulic valve manufacturers was also only 380bar. He asked all the hydraulic valve manufacturers that he contacted before, they basically replied that according to this working condition, their hydraulic pilot operated pressure control valve can only ensure a service life of 3 months, but the customer asked for a service life of 1 year. William also contacted the local hydraulic valve manufacturers in the United States. They told him that he could not promise a service life of 1 year for this hydraulic pilot operated pressure control valve. They can only test the samples first, then to know the service life. One of his other hydraulic valve manufacturers in China introduced AAK to him. He told William that AAK shipped a hydraulic pilot operated pressure control valve for a working condition of maximum pressure 450bar before, but the service life required by that customer is 6 months. After receiving the drawings of the hydraulic pilot operated pressure control valve from William, AAK technical team found that the requirements of this hydraulic pilot operated pressure control valve were higher than those of our last shipment. The conventional No. 45 steel could not meet the requirements, so we had to find special steel. Later, after 5 times of material selection and testing, 2 months later, AAK internal sample testing was successful by using a German steel with high wear resistance and high fatigue resistance. After sending the samples of hydraulic pilot operated pressure control valve, we have been waiting for news from William. William said that no news from customer is the best news. Last month, 1 year after AAK samples were sent, William emailed us that he would order 100 hydraulic pilot operated pressure control valves at one time. The quality standard is the same as that of the hydraulic pilot operated pressure control valves sent last year. Because the other hydraulic valve manufacturers in China can only ensure the service life of 3 months,
At the beginning of last year, LIEBHERR customized a high-power and high-pressure excavator for their customer. 6 months later, customer complained about oil leakage. After testing, the engineer found that there was no problem with the hydraulic relief valve. The leakage was concentrated in the auxiliary valve, so it was locked as a sealing problem. After disassembling the hydraulic relief valve, it was found that it was caused by the serious wear of the sealing ring. David was responsible for the purchase of hydraulic valves. After he contacted the original factory of hydraulic relief valve, the manufacturer soon sent a new sealing ring. However, a similar situation occurred again in 2 months, and the sealing ring of hydraulic relief valve was replaced for 3 consecutive cycles. The customer was very dissatisfied with this after-sales service and complained directly to the headquarters. The owner asked David to come up with a thorough solution as soon as possible. David was also surprised why the sealing ring of the hydraulic relief valve had to be replaced in 2 months. The manufacturer informed that the pressure and limit temperature of this equipment are very special, especially for high-frequency operation. The service life of the sealing ring of the hydraulic relief valve can only be guaranteed in 2 months, it has to be replaced every 2 months, no other solution. David contacted many other hydraulic valve manufacturers, most of them said that they could only replace the sealing ring every 2 months, and some also suggested changing the whole hydraulic system assembly of the excavator. After 1 year, David hasn't come up with a new plan yet. The customer is unhappy and the owner keeps pushing him. David browsed AAK website and asked directly by email whether AAK has tips on the sealing ring of hydraulic relief valve or not. After receiving the drawings and working conditions of the hydraulic relief valve from David, we found that the pressure of the hydraulic relief valve is 550bar, the limit temperature is 180 â??, and it has very high-frequency operation. Even the high temperature resistant fluororubber sealing ring is not suitable for this hydraulic relief valve. After 3 days of thinking, AAK technical team jumped out of the dead end of thinking about the material of the sealing ring. Can we redesign the structure between the sealing ring and the valve? After the test, it was found that adding "Glyd-ring" may solve the sealing problem of the hydraulic relief valve. David asked us to design and make samples of the hydraulic relief valve installed with Glyd-ring as soon as possible.
Walt placed an order for 1000 hydraulic threaded cartridge valves at one time last week, which surprised me. Three years ago, I met Walt from an American company at the Shanghai PTC exhibition. He communicated with us at our booth for more than half an hour. After the exhibition, Walt sent an email saying that his company happened to have a newly developed hydraulic equipment, which needs to use hydraulic threaded cartridge valves. He asked AAK to urgently provide 30 samples of hydraulic threaded cartridge valves according to his drawings. AAK sent out 30 hydraulic threaded cartridge valves after 25 days. After this, there was no inquiry for any hydraulic threaded cartridge valves from him. Half a year later, Walt sent a new test order of 40pcs for another new hydraulic threaded cartridge valve. Same as last time, there is no further news after delivery. In this way, we just received 2 test orders in about 2 years. I thought that there should be a mistake on the quantity of this large order of hydraulic threaded cartridge valve this time. After several rounds of emails, we know the story for this hydraulic threaded cartridge valve. Their company has only begun to purchase hydraulic valves from China in recent 3 years. For the hydraulic threaded cartridge valves purchased at the beginning, there are always complaints from customers after a period of time, such as leakage or jamming, insensitive opening and closing or serious wear and tear, etc. In the past 2 years, Walt also tried samples from more than 20 hydraulic valve manufacturers. The same problems still occur after each replacement. Only AAK hydraulic threaded cartridge valves have not received a complaint. Walt compared more than 20 suppliers for 2 years, and only AAK hydraulic threaded cartridge valves had no complaints. This time, he strongly suggested his owner that the future hydraulic threaded cartridge valves can only be purchased from AAK. His owner also wants to know why AAK can ensure that there are no complaints about the hydraulic threaded cartridge valves. AAK hydraulic valve not only has the CNC machining center imported from Switzerland, but also has its own upgraded and refitted independent fixtures, which eliminates man-made errors. At the same time, we have accurately controlled every detail of the processing, production, assembly, inspection and packaging of each hydraulic threaded cartridge valve, which has surpassed the vast majority of domestic peers. Firstly, AAK will divide the installed products into several assembly units according to the structure and process characteristics of the hydraulic valve, reduce the single parts entering the general assembly as much as possible, and ensure the reasonable assembly sequence and specified assembly accuracy of the hydraulic valve. All parts will be accurately measured, strictly inspected and tested before and after the general assembly of the hydraulic threaded cartridge valve.
Last week, Eddy emailed me that after AAK hydraulic check valves of the test order has been used for 3 months , the O-ring seal was still free of wear. He was finally relieved. Eddy, who works at Terex company in the United States, has successfully purchased hydraulic valves from China over the years, and his owner is also very satisfied. At the beginning of last year, a customer complained about the hydraulic equipment supplied by their company for offshore oil field exploitation, which made him very passive. Some equipment has the phenomenon that the drilling machine rises slowly or cannot rise. Their engineer found that the hydraulic check valves used in the oil circuit of the hydraulic equipment had internal leakage, the one-way oil circuit could not be fully locked, resulting in the inability of the equipment to rise. Their engineer can only replace the hydraulic check valves with the previous spare ones and bring the problematic hydraulic check valves back to the company. Eddy sent these hydraulic check valves to the original supplier. The supplier replied that the reason for the leakage in the hydraulic check valves was that the ambient temperature was too low. The O-ring seal of the hydraulic check valves was hardened and worn quickly in extremely cold conditions, which was difficult to solve. Eddy knows that if he can't give reply to customer like this, he must find a manufacturer who is able to produce the hydraulic check valves working at low temperature. Eddy contacted several hydraulic check valve manufacturers, most of them reported that it was difficult to achieve 100% leakage free under such extremely cold conditions. Eddy was worried. When Eddy contacted us, our engineer wanted to see the real reason for the wear of the O-ring of his hydraulic check valves and asked him to send the defective hydraulic check valves. After receiving the samples, our engineer realized that even if the cold resistant O-ring is used, it may not be 100% leak free, and the structure of the sealing ring needs to be changed, because the internal structure of this hydraulic check valve is a little complex. Eddy said that this is the only different reply he received. It seems that Eddy still doesn't believe that AAK can solve the leakage problem of the hydraulic check valves. I told him that a Russian customer has purchased hydraulic relief valves from us, and their hydraulic equipment is also used in oil fields. The customer told us that under extremely cold conditions, the service life of AAK hydraulic relief valve is more than 4 times that of its peers. Three weeks later, we sent 4 pieces of hydraulic check valves of the test order to Eddy. There was no news after 3 months. Until last week, we received email from Eddy amazing that their engineers also admired our idea of adding retaining ring to the O-ring of the hydraulic check valves.
The email from Draper this morning made me in a good mood all day. I had two bowls of rice at noon. He said that 5 months have passed since AAK supplied the hydraulic needle valves in September last year, they have not received any complaints from users. His owner finally accepted his suggestion: "AAK is the preferred supplier for hydraulic needle valves, even if the price is 20% more expensive". Draper, whom we met in 2019, is a purchasing veteran of Doedijns company in the Netherlands. In 2019, he purchased 3 small batches of hydraulic needle valves from AAK in 3 times. He was very satisfied with the quality and service of AAK hydraulic valves, but in the recent two years of 2020 and 2021, he basically just placed orders for the very difficult and small quantity of hydraulic valves. Draper told the truth privately that he couldn't persuade the owner to place a big order with AAK. The problem is the price. Sometimes the price of AAK hydraulic valves is 20% higher than that of other manufacturers. Only the orders that are out of the capacity other hydraulic valve manufacturers will be placed with AAK. Last July, Draper sent us an email with the subject of "the production time of 1200 hydraulic needle valves". Because he had never sent an inquiry for such a big quantity of hydraulic needle valves, I thought that he sent the email to us by mistake. After communication, it was learned that he finally persuaded the owner to place big order with AAK even if the hydraulic needle valve is 20% more expensive, because they don't want to waste time on the after-sales for the hydraulic needle valves. In the past 2 years, customers have complained more and more about the hydraulic needle valves purchased by Draper. The complaints are basically about some small details of the hydraulic needle valves. For example, the hidden burr of the hydraulic needle valves in the hydraulic power system is not completely cleaned, which affects the matching accuracy and assembly of various parts in the system, as well as the tightness of the matching interface, resulting in internal leakage. Some hydraulic needle valves are complained by users after being used for even only 3 months. For many times, they needed to replace the hydraulic needle valves for users with new ones, which wasted too much of time due to after-sales and also interrupted the construction progress of users. The 1200 hydraulic needle valves purchased from AAK this time are the repeat order for their old customer. The customer said that they will not accept the repair of hydraulic power equipment within 6 months for any reason. Draper once again suggested the owner purchase the hydraulic needle valves from AAK, because in the past 3 years, there has never been any abnormal quality of any hydraulic valves purchased from AAK within 12 months.
Taylor suddenly emailed us to ask if we can deliver 110 hydraulic diverter valves within 20 days? As the purchasing manager of Caterpillar, Taylor has cooperated with AAK for several years, but since the last half year, there has been only inquiry and no actual order. There must be a reason for this urgent hydraulic diverter valve order. Taylor said that the customer complained that their excavator was weak. The hydraulic diverter valves used in the excavator were abnormal. Their engineers found that the valve spool of the hydraulic diverter valve was stuck, so they had to re purchase new hydraulic diverter valves for replacement. The customer asked them to replace these hydraulic diverter valves within 1 month. This time was very tight, and Taylor didn't have any confidence about it at all. The original manufacturer considered that the residues in the valve were due to the unclean hydraulic oil used, and was unwilling to offer free replacement for the hydraulic diverter valves. He only can accept to produce the hydraulic diverter valves for another new order, but it would take 35 days to complete it. After disassembling the hydraulic diverter valve, the Caterpillar engineer found that there were a few fine metal particles left on the contact surface between the valve spool and the valve sleeve, and no particles were found in the hydraulic oil. These particles were caused by incomplete cleaning of the hydraulic diverter valve after processing, but the original manufacturer still denied it. Taylor had to contact other hydraulic diverter valve manufacturers, including several local factories in the United States. Unfortunately, none of them were able to complete the production of 110 hydraulic diverter valves in 20 days. This is why Taylor emailed to AAK. He regretted to save 20% of the price, resulted in the current embarrassing situation. We don't know whether we can complete the production of 110 hydraulic diverter valves within 20 days. One day later, we advised Taylor that we are 90% confident that we can complete the production of this batch of hydraulic diverter valves. This hydraulic diverter valve is just very close to another one that we produced for a German company. We still have the stock materials, but only need to adjust the size slightly. This can save some time. After 20 days, the 110 excavator hydraulic diverter valves were successfully delivered, and their company successfully replaced the hydraulic diverter valves. The customer was very satisfied with their after-sales speed, and Taylor was finally relieved. AAK hydraulic diverter valve strictly controls and tests each production process, especially the cleaning in the valve is clean. We use the ultrasonic cleaning machine imported from Japan, which converts the sound energy of the power ultrasonic frequency source into mechanical vibration through the transducer, and rad
