Why work at go4worldbusiness?

About the role:-

As a Customer Relation Specialist, you will be responsible for making sure that our support desk is providing timely, accurate and meaningful resolution to all customer queries. You will have direct responsibility for quality control and also need to set up and adjust various processes within the support function. Any customer escalations that are not resolved at the agent level will need to be addressed appropriately by you. Your goal eventually is to maintain good customer satisfaction to influence renewals and new sales.

You will also be in charge of identifying and facilitating agent training and development for your team members.

NOTE:- Please note that this is a desk based job and does not involve travel.

Employment Type:- This is a full-time, on-site role. Not work from home or hybrid.

Educational qualifications:- Bachelors degree in any relevant field.

What you'll do most of the time:- 

-Manage post-sales interactions with customers through strong relationship-building and product knowledge
-Maintain a deep understanding of the product and speak with customers about the most relevant features/functionality for their specific business needs
-Increase customer satisfaction by addressing challenges they are facing with respect to our product
-Work closely with Product and Engineering on identification and tracking of enhancement requests and bugs
-Function as the voice of the customer and provide internal feedback on how we can better serve our business and customers
-Track accounts to identify churn risk and work proactively to eliminate that risk
-Provide regular updates to the management team about issues that need their attention

What you'll need to Qualify:- 

-Self-motivated and driven by targets
-Resilience
-Strong communication skills - including both verbal and written
-The ability to influence and negotiate with others

Apply Now

About the role:-

Are you a result obsessed, analytical and passionate Digital Marketer exploring your next career move? Are you strategic, yet execution focused by nature? Have you reached a senior level in your career and are confident of your abilities as a marketer ? If your answer to the above questions is a Yes we cannot wait to hear from you. Come join our team and help us double the international reach of go4WorldBusiness.com in the next 12 months.

The ideal candidate for the role will have extensive hands-on experience in Social Media Marketing, Email Marketing, B2B Marketing and Website Marketing.

The key results area for this role would be:

• To create new and manage existing Google AdWords campaigns.
• To substantially and measurably increase engagement on our social posts
• To review user journey on our platform and identify marketing opportunities and tap those via email marketing campaigns
• To review our website and suggest impactful changes that will increase conversions of website visitors to users and users to paying customers
• To plan and execute regular marketing campaigns for existing and new users on our platform to increase sales.

Employment Type:- This is a full-time, on-site role. Not work from home or hybrid.

What you'll do most of the time:-

Following is what your day-to-day will look like.

• Create thoughtful, impactful and engaging social media posts that will appeal to B2B clients
• Regularly review and fine-tune existing emails to website users to increase their impact
• Identify new opportunities to reach customers via email by studying user journey
• Review website forms and other strategic areas and identify opportunities that will improve conversion and engagement
• A/B test your ideas to select the most effective and impactful campaign
• Plan and execute periodic marketing campaigns that will increase sales
• Prepare monthly impact report of all your projects and present them to senior management

What you'll need to qualify:-

• At least 6-7 years of solid hands-on experience spanning most of the areas of responsibilities described above
• Excellent English language skills to be able to curate witty and engaging content in English
• Possess excellent design sense to create (or get created) attractive looking marketing assets that are engaging
• Be extremely driven, aggressive and target focused
• Be confident on your ability to run marketing related projects single handedly and with minimal supervision
• Understand the importance of data driven decision making and be fiercely data driven
• Having prior B2B Marketing experience will certainly stand you apart
• Having prior SEO and SEM experience is an added plus
• Experience conducting live webinars with a large audience
• A Bachelor Degree in Business, Communications or Engineering is required.
• Digital Marketing certification from Google, Facebook will signal your desire to stay up to date with your skills
• Being able to demonstrate your grasp of the KRAs during the interview process will surely get you the job ;)

Preferred qualities and traits:-

• An MBA with specialization in Marketing or Communications is preferred.

Apply Now

About The Role

We are looking for experienced graphics designers who have the ability to simplify complex ideas into compelling visual stories to join our Team.

Position : Graphics Designer

Experience : Those with 2+ years of solid hands on, graphics designing experience should apply for this position. 

What You'll Do Most Of The Time

• Develop various graphics, including online publishing, print and digital brochures and videos for new and existing products.
• Work with stakeholders to turn marketing requirements into compelling, appropriate marketing content and creative designs.
• Ensure consistency of brand and creative across digital customer touch points by gaining a deep understanding of the brand business strategies, goals and vision.
• Research and select images for creative briefs.
• Managing projects to ensure timely completion against deadlines.
• Explore new ideas for the graphics, be abreast with the latest trends in graphics design.

What You'll Need To Qualify

• 2+ years of professional experience designing graphics.
• 2+ years of experience working with at least one graphics design software like Figma, Adobe XD, Photoshop, Illustrator.
• Proficiency in graphics design, motion graphics, a sensitivity to typography, color and layout.
• An online portfolio or samples of work demonstrating experience crafting great graphic designs.
• Bachelor degree in Graphics Design, Web Design or a related technical field.

Preferred Skills

It is okay if you do not have all of these skills, but be excited about learning the ones you do not know yet.

• Experience working in the eCommerce domain.
• Working knowledge of frontend technologies like HTML, CSS and Javascript.
• Experience designing UI/UX designs, desktop, mobile and/or web applications.
• Experience designing for complex graphics.
• Experience working in an agile environment with cross-functional teams.

Other Must Have Skills

• Excellent time-management skills
• Ability to pay attention to details
• Good communication skills
• Problem-solving skills
• Ability to accurately estimate and stick to agreed upon project deadlines
• High energy level

Apply Now

About The Role

We are looking for Web designers who are experts in designing websites using WordPress themes and builders to join our Engineering Team.

Position : WordPress Designer

Experience : Those with 3+ years of solid hands on, web designing experience should apply for this position. 

What You'll Do Most Of The Time:

• Design websites using Wordpress.
• Create beautiful and professional looking industry specific templates that our clients can use to create their websites 
• Be accountable for timely delivery, quality and maintainability of multiple client websites built using WordPress and WYSIWYG Divi builder.
• Create wireframes for different projects/products/elements using Photoshop, Illustrator or any other visual design and wire-framing software.
• Interact with clients to understand how they want their websites to look and feel and incorporate their feedback and requirements into your design

What You'll Need To Qualify:

• 2+ years of relevant work experience designing websites using Wordpress.
• Experience working with one or more WYSIWYG editors preferably Divi builder.
• Experience creating wireframes using Photoshop, Illustrator or any other visual design and wire-framing software.
• Experience converting wireframes to HTML code.
• Full understanding of responsive design.
• Strong command on latest frontend technologies like HTML5, CSS3, Bootstrap.
• Bachelor degree in Computer Science Web Designing or a related technical field.

Preferred Skills:

It is okay if you do not have all of these skills, but be excited about learning the ones you do not know yet.

• Experience working in the eCommerce domain.
• Good understanding of web page speed performance and concepts like FCP/LCP, minify/defer CSS and JS, serving content using CDN, lazy-loading, modern image formats like WebP, etc.
• Experience working with debugging tools like Firebug, Chrome inspector, etc.
• Experience working with CDN providers like CloudFlare, CloudFront, etc.

Other Must Have Skills:

• Excellent time-management skills
• Ability to pay attention to details
• Good communication skills
• Problem-solving skills
• Ability to accurately estimate and stick to agreed upon project deadlines
• High energy level

Apply Now

About The Role:-

We are looking for Senior PHP Developers who are experts in Symfony, Laravel and other frameworks to join our Engineering Team.

Position:- Senior PHP Developer

Experience:- Those with 4+ years of solid hands on, software development experience should apply for this position. 

What You'll Do Most Of The Time:-

• Design, develop and maintain scalable, secure, and high-performance enterprise-grade software solutions using PHP and its frameworks.
• Write high quality code by incorporating software best practices and write unit tests.
• Collaborate with product owners, business analysts, and other stakeholders to understand requirements and translate them into technical solutions.
• Communicate proactively with your team and stakeholders about your progress, roadblocks, and potential delays.
• Participate in code reviews and contribute to improving the quality and efficiency of the development process.
• Participate in technical design discussions and provide recommendations for improving application architecture and design
• Find opportunities for simplifying complex projects, systems, services and processes.
• Keep on top of the latest trends in the PHP/WordPress development domain.
• Give talks about using a new feature/product.

What You'll Need To Qualify:-

• 4+ years of relevant work experience in PHP.
• 4+ years of experience building complex web applications using HTML, CSS and Javascript / AJAX / JQuery or any other Javascript frameworks.
• 2+ years of experience with at least one PHP framework preferably Symfony or Laravel.
• 2+ years of experience with one or more Web servers like Apache or NGinx.
• Hands-on experience working with Elasticsearch is a plus.
• Hands-on experience working on a Unix or Linux platform.
• B.E., B.Tech or an advanced degree in Computer Science or a related technical field.
• Strong understanding of object-oriented programming concepts, algorithms and data structures.
• Solid software development background including design patterns, system design and test driven development.

Preferred Skills:-

It’s okay if you don’t have all of these skills, but be excited about learning the ones you don’t know yet.

• Experience working in the eCommerce domain.
• Good knowledge of AWS Cloud technologies like AWS EC2, AWS RDS, S3, AWS Lambda AWS WAF & Shield, AWS VPC and Cloudfront.
• Experience working with debugging tools like Firebug, Chrome inspector, etc.
• Good knowledge of AWS Cloud technologies like AWS EC2, AWS RDS, S3 and Cloudfront.
• Knowledge of Python, Bash Shell scripting, or other scripting languages.
• Understanding of creating CI/CD pipelines using Ansible or any other orchestration tool.
• Familiarity with distributed systems.

Other Must Have Skills:-

• Excellent time-management skills
• Ability to pay attention to details
• Good communication skills
• Problem-solving skills
• Ability to accurately estimate and stick to agreed upon project deadlines.

Apply Now

About The Role:

We are looking for Senior Full Stack Software Developers who are experts in Java, Spring and its frameworks to join our Engineering Team.

This is a hands-on role and will also require leadership skills as you will be responsible for managing and leading some of our current projects and also mentoring junior members of the team.

Position : Senior Software Developer (Java Full Stack)

Experience : Those with 6+ years of solid hands on, software development experience should apply for this position. 

What You'll Do Most Of The Time:

• Participate in designing software solutions from scratch.
• Be accountable for delivery, scalability, readability, quality and maintainability of a project/product.
• Attend regular meetings with management/stakeholders for brainstorming and project updates.
• Write high quality code by incorporating software best practices and write unit tests.
• Find opportunities for simplifying complex projects, systems, services and processes.
• Training and mentoring Mid Level and Junior developers and reviewing their codes.
• Learn new technologies, follow trends, radiate knowledge of modern software architecture and design patterns and guide other developers to use them.
• Implementing CI/CD pipelines for new projects and maintaining older ones.
• Give talks about using a new feature/product.

What You'll Need To Qualify:

• 6+ years of professional software development experience.
• 4+ years of relevant work experience in Java with Spring frameworks like Spring Boot, Spring Cloud and Spring Security.
• 2+ years of experience contributing to architecture and design of a large, high-scale web and mobile application (e.g:- well-designed APIs, high volume data pipelines, efficient algorithms).
• 2+ years of experience working on a Unix or Linux platform.
• B.E., B.Tech or an advanced degree in Computer Science or a related technical field.
• Strong understanding of object oriented programming concepts, algorithms and data structures.
• Solid software development background including design patterns, system design and test driven development.
• Familiarity with distributed systems.
• Familiar with building complex web applications using HTML, CSS and Javascript / AJAX / JQuery.

Preferred Skills:

It is okay if you do not have all of these skills, but be excited about learning the ones you do not know yet.

• Experience working in the eCommerce domain.
• Good knowledge of AWS Cloud technologies like AWS EC2, AWS RDS, S3, AWS Lambda AWS WAF & Shield, AWS VPC and Cloudfront.
• Experience in developing solutions using Artificial Intelligence (AI) technologies or Machine Learning (ML) algorithms.
• Knowledge of Python, Bash Shell scripting, or other scripting languages.
• Understanding of creating CI/CD pipelines using Ansible or any other orchestration tool.
• Mobile App development experience preferably using Flutter.
• Web frontend development frameworks like Angular / ReactJS.
• Knowledge of fast search technologies like ElasticSearch or Solr.
• Understanding of database architecture, administration and management.
• Ability to develop front end website architecture and back end website applications - Ability to multitask

Other Must Have Skills:

• Excellent time-management skills
• Ability to pay attention to details
• Good communication skills
• Problem-solving skills
• Ability to accurately estimate and stick to agreed upon project deadlines.

Apply Now

About The Role:-

We are looking for Senior Full Stack Software Developers who are experts in Java, Spring and its frameworks to join our Engineering Team.

Position : Senior Software Developer (Java Full Stack)

Experience : Those with 3+ years of solid hands on, software development experience should apply for this position. 

What You'll Do Most Of The Time:-

• Design, develop and maintain scalable, secure, and high-performance enterprise-grade software solutions using Java Spring Boot.
• Write high quality code by incorporating software best practices and write unit tests.
• Collaborate with product owners, business analysts, and other stakeholders to understand requirements and translate them into technical solutions.
• Communicate proactively with your team and stakeholders about your progress, roadblocks, and potential delays.
• Participate in code reviews and contribute to improving the quality and efficiency of the development process.
• Participate in technical design discussions and provide recommendations for improving application architecture and design
• Find opportunities for simplifying complex projects, systems, services and processes.
• Stay up-to-date with emerging trends and technologies in Java and Spring Boot development, and share knowledge with the team

What You'll Need To Qualify:-

• 3+ years of professional software development experience.
• 2+ years of relevant work experience in Java with Spring frameworks like Spring Boot, Spring Cloud and Spring Security.
• Hands-on experience working on a Unix or Linux platform.
• B.E., B.Tech or an advanced degree in Computer Science or a related technical field.
• Strong understanding of object-oriented programming concepts, algorithms and data structures.
• Solid software development background including design patterns, system design and test driven development.
• Familiar with building complex web applications using HTML, CSS and Javascript / AJAX / JQuery.

Preferred Skills:-

It is okay if you do not have all of these skills, but be excited about learning the ones you do not know yet.

• Experience working in the eCommerce domain.
• Good knowledge of AWS Cloud technologies like AWS EC2, AWS RDS, S3, AWS Lambda AWS WAF & Shield, AWS VPC and Cloudfront.
• Familiarity with AI/ML frameworks and libraries.
• Knowledge of Python, Bash Shell scripting, or other scripting languages.
• Understanding of creating CI/CD pipelines using Ansible or any other orchestration tool.
• Mobile App development experience preferably using Flutter.
• Web frontend development frameworks like Angular / ReactJS.
• Knowledge of fast search technologies like ElasticSearch or Solr.
• Understanding of database architecture, administration and management.
• Ability to develop front end website architecture and back end website applications - Ability to multitask

Other Must Have Skills:-

• Excellent time-management skills
• Ability to pay attention to details
• Good communication skills
• Problem-solving skills
• Ability to accurately estimate and stick to agreed upon project deadlines.

Apply Now

About the role:-

We are looking for an extremely smart, results-oriented Digital Marketing Specialist (with B2B marketing experience) to come join our team. The successful candidate will be responsible for conceiving, planning and executing best in class website marketing strategies and drive the online paid (Google Adwords, Bing, LinkedIn, Facebook, Instagram) marketing channel.

The candidate will propose, plan and execute new campaigns and regularly fine-tune existing ones with minimal oversight, partnering with business and technical teams to achieve project goals.

Employment Type:- This is a full-time, on-site role. Not work from home or hybrid.

Experience:- Must have 5 years of relevant experience in running paid Google Ads and handling large budgets.

What you'll do most of the time:-

• Execute and manage our entire paid marketing portfolio on Google (PPC, DSA, YouTube, Discovery, Performance Max etc), Bing, Facebook, LinkedIn and other platforms.
• Analyse and optimize pay-per-click (PPC) campaigns.
• Provide recommendations and execute strategies for keyword opportunities, campaign structuring, targeting, display network, in accordance with organization goals.
• Develop PPC strategies to increase online visibility
• Creating, maintaining, and optimizing paid campaigns through Google, and paid social platforms.
• Review, analyze and optimize landing pages according to the campaign performance
• Regularly perform keyword research and competitor analysis to add/remove campaign keywords
• Grow engagement through paid campaigns across key social media platforms.
• Monitor analytics to make recommendations to improve engagement.

What you'll need to qualify:-

• At least 5-6 years of solid hands-on experience spanning most of the areas of responsibilities described above
• Strong communication skills and high standard of oral and written English
• 100% understanding of PPC Marketing and tools (research + campaign execution)
• The ideal candidate will have a demonstrable smart marketing mind
• Understand the need to measure and appropriately quantify marketing projects
• Flexibility and results driven in a fast paced environment
• Strong bias for action and ability to prioritize projects
• Ability to quickly identify non performing projects and kill them if need be Confidence to run internal and external marketing related projects single handedly and with minimal supervision
• Possess understanding of the differences between B2B and B2C marketing and be from a B2B Marketing background.
• MS Excel skills are required

Preferred qualities and traits:-

• An MBA with specialization in Marketing or Communications is preferred.

Apply Now

About The Role

We are looking for Junior PHP developers and freshers to join Our Team and Grow Your Skills in Symfony, Laravel, and More!

Position:-  Junior PHP Developer

Employment Type:- This is a full-time, on-site role. Not work from home or hybrid.

Experience:- Those with 1+ years of software development experience and freshers should apply for this position. 

What You'll Do Most Of The Time:-

• Assisting in the design, development, and maintenance of software solutions using PHP and relevant frameworks.
• Create browser-based applications to enhance the go4WorldBusiness product and collaborate on design, scalability, and platform performance.
• Write high quality code by incorporating software best practices and write unit tests.
• Communicate proactively with your team and stakeholders about your progress, roadblocks, and potential delays.
• Find opportunities for simplifying complex projects, systems, services and processes.
• Keep on top of the latest trends in the PHP/WordPress development domain.

What You'll Need To Qualify;-

• 0-1 years of relevant work experience in PHP.
• Familiarity with building web applications using HTML, CSS, and Javascript.
• A grasp of object-oriented programming concepts, algorithms, and data structures.
• Knowledge of Client-Server Architecture.
• A degree in Computer Science or a related technical field.
• A foundation in software development practices, including design patterns and system design.

Preferred Skills:-

It’s okay if you don’t have all of these skills, but be excited about learning the ones you don’t know yet.

• Familiarity with Unix or Linux platforms.
• Experience with Elasticsearch.
• Familiarity with AWS Cloud technologies like AWS EC2, AWS RDS, S3, AWS Lambda AWS WAF & Shield, AWS VPC and Cloudfront.
• Experience working with debugging tools like Firebug, Chrome inspector, etc.
• Knowledge of Python, Bash Shell scripting, or other scripting languages.

Other Must Have Skills

• Excellent time-management skills
• Ability to pay attention to details
• Good communication skills
• Problem-solving skills
• Ability to accurately estimate and stick to agreed upon project deadlines.

Apply Now

About The Role

We are looking for Junior Java developers and freshers to join Our Team and Grow Your Skills in Spring Boot, Spring Cloud, Spring Security and more.

Position : Junior Software Developer

Employment Type:- This is a full-time, on-site role. Not work from home or hybrid.

Experience : Those with 1+ years of software development experience and freshers should apply for this position. 

What You'll Do Most Of The Time:-

• Design, develop, and maintain software solutions using Java and Spring Boot.
• Assisting with the design and implementation of microservices and project architecture.
• Write high quality code by incorporating software best practices and write unit tests.
• Communicate proactively with your team and stakeholders about your progress, roadblocks, and potential delays.
• Find opportunities for simplifying complex projects, systems, services and processes.
• Keep on top of the latest trends in the PHP/WordPress development domain.

What You'll Need To Qualify:-

• 0-1 years of relevant work experience in Java.
• Familiarity with building web applications using HTML, CSS, and Javascript and its frameworks.
• A grasp of object-oriented programming concepts, algorithms, and data structures.
• Knowledge of Client-Server Architecture.
• Complete understanding of APIs.
• A degree in Computer Science or a related technical field.
• A foundation in software development practices, including design patterns and system design.

Preferred Skills:-

It is okay if you do not have all of these skills, but be excited about learning the ones you do not know yet.

• Familiarity with Unix or Linux platforms.
• Experience with Elasticsearch.
• Familiarity with AWS Cloud technologies like AWS EC2, AWS RDS, S3, AWS Lambda AWS WAF & Shield, AWS VPC and Cloudfront.
• Experience working with debugging tools like Firebug, Chrome inspector, etc.
• Knowledge of Python, Bash Shell scripting, or other scripting languages.

Other Must Have Skills:-

• Excellent time-management skills
• Ability to pay attention to details
• Good communication skills
• Problem-solving skills
• Ability to accurately estimate and stick to agreed upon project deadlines.

Apply Now