Scenario management, statistics, System interface, Data security, Call-back history and Real-time monitoring of scenarios This system is effectively designed to maximize customer satisfaction by offering the function of managing a quarter based on scenarios and campaign strategies, a powerful scenario generator tool, and optimized web management environment.
T-Motion is an optimized and integrated solution that combines various solutions used in contact center. Particularly, this multi-functional all-in-one contact center solution is designed to maximize the productivity and efficiency of small and medium sized business. It consists of CTI, IVR, Recording, Wallboard, Auto Dialing, T-Softphone, EMS and CRM
M / W, and call processing on the role of IP PBX is the responsibility of all controls and functions of the board expressed in a single hardware implementation, as well as from multi-display and network access should be available. This general-purpose web-based dashboard solution offers call information in various types for a manager and agents to easily understand the status and indicators in real-time on the web.
