Scenario management, statistics, System interface, Data security, Call-back history and Real-time monitoring of scenarios
This system is effectively designed to maximize customer satisfaction by offering the function of managing a
quarter based on scenarios and campaign strategies, a powerful scenario generator tool, and optimized web
management environment.
T-Motion is an optimized and integrated solution that combines various solutions used in contact center. Particularly, this multi-functional all-in-one contact center solution is designed to maximize the productivity and efficiency of small and medium sized business.
It consists of CTI, IVR, Recording, Wallboard, Auto Dialing, T-Softphone, EMS and CRM
M / W, and call processing on the role of IP PBX is the responsibility of all controls and functions of the board expressed in a single hardware implementation, as well as from multi-display and network access should be available.
This general-purpose web-based dashboard solution offers call information in various types for a
manager and agents to easily understand the status and indicators in real-time on the web.
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