At 05:10 this morning, I was listening to music and browsing emails. Billy, who had no news in 9 months, sent an email. Without reading the email, I could guess that the hydraulic check valve developed by AAK for 3 months last year had a result. Opening Billy's e-mail and it is an annual order of 5,000 hydraulic check valves at one time, with about 500 hydraulic check valves delivered every month. Billy is from a hydraulic equipment company in the United States, he has purchased a small number of high-pressure resistant hydraulic check valves from AAK in the past. At the beginning of last year, his company received complaints from a customer that its high-power bulldozers were prone to weak starting of the hydraulic system after being used in less than half a year. The after-sales engineer found that the hydraulic check valves leaked and can not maintain the pressure and caused the problem.
Billy contacted the original manufacturer of the hydraulic check valves, and manufacturer advised that the system pressure of the high-power bulldozer exceeded 450bar, and the opening and closing frequency was also high. When the hydraulic check valve was in the high-pressure state above 450bar, the valve spool was worn quickly, and the service life could only be guaranteed as 1 million times. Therefore, it was normal to replace the hydraulic check valves every half a year. If you want a hydraulic check valve with a service life of 2 million times, you can only purchase it from German HAWE. Billy has no choice but to make do with the hydraulic check valves of the original manufacturer first, but the after-sales cost every half a year is really unbearable. Maybe other manufacturers can offer hydraulic check valves with service life more than 1 million times. Billy began to contact other factories, including AAK.
After receiving Billy's email, AAK engineers had reached a conclusion according to the hydraulic check valve drawings and bulldozer working parameters. In order to exceed the service life of 2 million times of the hydraulic check valves, we can only test new high-pressure resistant materials. We replied Billy at that time that according to the existing steel options of AAK, what your original manufacturer said was right, it can only guarantee the service life of 1 million times of the hydraulic check valves. However, we are confident to develop the one of 2 million times, because we have our own R & D experience in anti-high pressure.
Billy replied directly that AAK would be given 3 months to sample the hydraulic check valves with pressure resistance above 450 bar. He also frankly informed that two other hydraulic check valve manufacturers were also making samples. If all manufacturers fail, they can only buy high-pressure hydraulic check valves from German HAWE. Three months later, AAK successfully sent 20 hydraulic check valve samples to Billy. Nine months later, the email came from Billy today.
This morning, Robert sent an email asking about the production time of 1,200 hydraulic check valves, which surprised me a little, because in the past 2 years, he normally just placed small quantity trial orders of hydraulic check valves. Robert is a purchaser of John Finlay company in Australia. We met 2 years ago. A batch of hydraulic tamping machine equipment of their company began to receive complaints again and again from the previous year. After inspection, it was found that the hydraulic check valve in the equipment did not maintain pressure. Robert contacted the original hydraulic check valve manufacturer to find a solution. The manufacturer advised that the working pressure and working frequency of the hydraulic tamping machine may be too high, resulting in frequent collision between the ball valve and valve seat of the hydraulic check valve, affecting the sealing effect. The only solution is to replace the leaked hydraulic check valve. Although replacing the hydraulic check valve is a heavy workload, Robert has no choice but to accept. The trouble is that 6 months later, the same problem happened again. The customer was very unhappy. The boss asked Robert to find a new supplier of hydraulic check valve immediately. Robert suggested purchasing hydraulic check valves from AAK to replace those unqualified ones, because the durability test of AAK hydraulic check valves was the most lasting among all of the samples from different manufacturers at the beginning. At present, there is an equipment installed with AAK hydraulic check valve, which has been used for 1 year but without any abnormality. The boss thought that the price of AAK was more than 20% higher and unacceptable, and asked Robert to look for a new manufacturer of hydraulic check valves. In the process of continuous screening, Robert selected 5 hydraulic check valve manufacturers to try their samples. Basically, after half a year, these hydraulic check valve samples had similar problems one after another. Robert was at a loss. He once again suggested to the boss to purchase AAK hydraulic check valves. After comparing so many hydraulic check valve manufacturers, none of their samples can be used for more than 1 year under this working condition, but the equipment installed with AAK hydraulic check valve has been used for nearly 2 years, and there has been no failure to maintain pressure. If the hydraulic check valve needs to be replaced every 6 months, the after-sales cost is too high, which has far exceeded the 20% higher cost of the hydraulic check valves. More importantly, it brings the reputation of unstable equipment quality to users. After listening to Robert's analysis, the boss approved AAK as the preferred supplier of their company for hydraulic check valves. It took Robert 2 years to persuade his boss to place a large order with AAK. He knew that the durability of AAK hydraulic check valve
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