Servicedesk is a simple solution for service oriented firms to systematically manage service contracts and customer complaints. You can track customer complaints right from registration to closure. Providing best after sales service has become an integral aspect in today's business world due to exceeding customer expectations. To keep customers happy and loyal you need to timely respond to customer complaints and queries. Analyze and address the recurring issues to improve the product/service quality.
Eqms is simple, affordable and ready to use sales lead management that helps you provide all the required information easily at your finger tips, thus letting you respond to customers/prospects quickly, focus on important activities such as working on strategy to improve sales, building strong relationship with your customers or prospects, generating more leads
Sometimes being in the same office premise, we are unaware whether people are working on priority or non priority activities. Timesheet management provides you complete details of the employee activity and lets you decide the priorities. Thus helping you to plan your activities and achieve goals faster.
Desktop and web interface model version User friendly HR modules. Payroll module customizable for Senegal.
Works on windows environment. All the packages are included in the cd. The ta module needs appropriate device to connect. Unlisted devices can be integrated on request. Box with cd 9" x 9"
Management software The trademesoft hotel software is something that is very simple and is unique in its layout. This software is typically simple in its implementation and itÆs running. The trademesoft hotel software usually comes with diverse security and is laid out in a fashion that makes it simple for someone to utilize. Trademesoft hotel software is designed to management small and large scale hotels. Trademesoft hotel typically only provide a focused set of features for guest amenities or front desk operations only. Basic front desk features for trademesoft hotel software would include reservations management (check-in/check-out, booking, room availability, unoccupied rooms), guest profile management, rate management (rate/tax rating), reporting capabilities, customer communication, night audit, daily ledger, and housekeeping management/maintenance. Back office features include accounts payable, asset accounting, general inventory. Software product
Software : Management software
UniteSoft eDoc is simple and easy web solution for small to corporate organization. Easy configuration and crystal design make software very user friendly. Software hides complex things and response as simple as reading abc. This is the main reason, it is always no one choise of the customer. Since the eDoc is web based application, it can run on internet or intranet and can be accessed globally via browser. Benefits Pyramid designed and developed eDoc software to address the most common challenges associated with document archiving and workflow. Some of the key benefits across all application areas are: •A centralized repository for storing all documents •Provides audit logs to track creation, modification and deletion of documents •Access to documents can be restricted •Easy to share documents •Ease of Use •Reduces time to market for easy accessibility to information resulting in increased customer satisfaction •Increases productivity by providing a single point access to documents archived from various channels such as Emails, Fax, Paper and Files •Single interface to open and work on different applications •Automates business processes by converting paper to digitized format and flow of documents to streamline critical processes like vendor/distributor invoice management and purchase process management •Organizations benefit from consolidating disparate document management and departmental offerings into a single, standardized suite that provides consistent metadata, file indexing, search and repository features •Improves quality by delivering right documents over web at any point of time over secured backbone and preserves perishable paper information over specified time •Document can be searched by the content in the document too. •Better Reporting. Features •Storage: A typical document management system provides a repository to store and organize documents. The repository can reside on a server over a network. To build the document repository, documents and files can be imported or paper documents can be scanned and saved into the repository. •Retrieval: Detailed search criteria can be provided to enable faster retrieval of documents stored in the repository. Search can be performed on the basis of document any or multiple attributes such as name, type and date e.t.c •Content Searching: Content Searching feature can be used for fast retrieval of documents based on document content. Text can be searched within the document with "Exact word", "All Words" and "Any words". Search can be performed on the basis of content or attributes or both. •Tracking: Details of all documents imported, modified and deleted are usually stored in a audit log for history.
DocSign is a CMS (content management system) to computerize the entire processes and forms in the company, especially it supports for all processes and forms of ISO documentation ( International Standard Ongranzation). DocSign based on WebService technology, so DocSign supports for connection via Internet or LAN ( Local area network). DocSign creates an environment, which allow exchange information easily, quickly, at every time, every where (with an internet connection) between the members in the company and maybe with your partners outside your company, and reduce the time to complete works, increase productivity, manage data in the way of concentrated and uniformed. Another great feature of this software, it allows to build available template processes and forms with strong ability to customizable forms and processes , suitable for all processes, all approval cycle of forms.
