IVR stands for Interactive Voice Response. This technology enables interaction between a caller and a computer via the telephone. Callers can interact with IVR systems by pressing numbers on a telephone keypad or by speaking simple commands to answer the computerâ??s voice prompts. Call will be get connected to desire person/department anywhere. Welcome Message Programmable Extensions SMS Alert Voicemail Number Blacklist Multilevel IVRSticky Agent Circle base Routing Customize sender ID
