Ivr Services

Services: Total turnkey on Project management, consultancy, designing on Infrastructure,SCS, OSP / ISPcabling of copper and fibre networks, VOIP, IVR, specialised in call centre, Data storage, security and supply, data migration, installation and maintenance, support services all the above solutions as integrators

Services: Info2mobi superior technology and value-added services, we proud to offer reliable solutions to various business sectors. At the forefront of mobile technology and interactive voice response (ivr), we lead in quality content, content delivery, billing, and telecommunication entertainment portal infrastructure

Overview: Xtend IVR is a Rapid Application Development toolkit with advanced features for implementing Interactive Voice Response Systems quickly and easily. Any Computerised Telephony Integration solution can be implemented with reduced cost, time and complexity using our toolkit. Xtend IVR has extensive support for telephony voice cards like Ai-Logix, Dialogic, Diva Server, Donjin, Synway, NMS, PIKA, TAPI, H.323, SIP, Skype etc. Few of the application areas include telebanking, stock enquiry, railway and flight information, televoting, astrology, courier tracking, hotel booking, physician consultation, election campaign, result announcement etc. Features: * Built-in scripting language * Support for multiple voice devices * Comprehensive database support * Language interfaces * Scalability and multi-port support * Text to speech and speech recognition * Multi-language prompts Internet support * Enhanced features * Service ports * Multimedia ports * Run-time customisation * Plugin interfaces * Script compiler * Full-fledged Developer Edition.

GPS-500 is world only GPS/GPRS Mobile device to build-in emap, Text-to-Speech, IVR (voice guide), 3D G-Sensor, and PC configuration tool, allow mobile phone to query and get report via Voice, SMS, MMS. No need server, tracking service monthly fee, and has higher personal confidentiality. Report location information contains not only Lon., and Lat., but also street name, map, and POI. (Patent number 098202272) and have below advantage. - IVR (voice guide), support voice query and instant voice report at same call, support one call for multiple reports, and support multi language*. - Motion and Geo-fence alert, click to set, used for car/asset and people anti-lost, and help you to trace it back. Work at Indoor/outdoor. - Advanced SOS alert, speed dial, and silence call function can support your loved people to solve emergent situation. - Configuration by voice, SMS, and PC. - PC Configuration tool, build-in tracker, plug to play (zero installation), GUI interface, support multi language* Features 1. Query via SMS or Voice 2. Report the location position (Map, Street name, and POI) via SMS/MMS/Voice/GPRS 3. Voice query and instant voice report at same call, real-time and least phone cost. 4. Configuration via Voice, SMS, and configuration tool 5. Click to set movement alert for car/asset anti-theft and help to trace it back 6. Silence Call - Optional (can be enable by end user). 7. SOS alert - SMS plus Voice. (Street name, and POI) 8. Click to set geo-fence on google map no need to understand Lon. and Lat. 9. 3 speed dial button for 2 ways voice communication 10. Schedule report - Sends out an automated located on a schedule (Street name, and POI) 11. Advanced Geo-Fence - set by click button, click on google map, or remote SMS (Street name, and POI) 12. Data Logger - Download and check the historical tracking data from google map. 13. 3D G-sensor help to save GPS power and to extent working time 14. Low Battery Alert

GPS-500L is world only GPS/GPRS Mobile device to build-in Text-to-Speech, IVR (voice guide), 3D G-Sensor, and PC configuration tool, allow mobile phone to query and get report via Voice, SMS, MMS. No need server, tracking service monthly fee, and has higher personal confidentiality. Report location information contains not only Lon., and Lat., but also street name, map, and POI. (Patent number 098202272) and have below advantage. - IVR (voice guide), support voice query and instant voice report at same call, support one call for multiple reports, and support multi language*. - Motion and Geo-fence alert, click to set, used for car/asset and people anti-lost, and help you to trace it back. Work at Indoor/outdoor. - Advanced SOS alert, speed dial, and silence call function can support your loved people to solve emergent situation. - Configuration by voice, SMS, and PC. - PC Configuration tool, build-in tracker, plug to play (zero installation), GUI interface, support multi language* Features 1. Query via SMS or Voice 2. Report the location position (Map, Street name, and POI) via SMS/MMS/Voice/GPRS 3. Voice query and instant voice report at same call, real-time and least phone cost. 4. Configuration via Voice, SMS, and configuration tool 5. Click to set movement alert for car/asset anti-theft and help to trace it back 6. Silence Call - Optional (can be enable by end user). 7. SOS alert - SMS plus Voice. 8. Click to set geo-fence on google map no need to understand Lon. and Lat. 9. 3 speed dial button for 2 ways voice communication 10. Schedule report - Sends out an automated located on a schedule 11. Advanced Geo-Fence - set by click button, click on google map, or remote SMS 12. Data Logger - Download and check the historical tracking data from google map. 13. 3D G-sensor help to save GPS power and to extent working time 14. Low Battery Alert Google map and Google Sat function: 1. Support any internet device (3G/GPRS/WAP/PC) 2. 7 Room In/Out optional 3. Click to switch between Google map and Google Sat. 4. Information contain Lon., Lat., Date, Time, Speed, Azimuth, Battery Life, and GPS status.

Dialers is a contrivance that is linked to a telephone line to screen the dialed numbers and modify them to effortlessly provide services that otherwise require extensive access codes to be dialed. A dialer automatically inserts and adapts the numbers depending on the pre-programmed data, allowing the user to subscribe to the service providers at his wish and feasibility. Gaytes dialer solutions are integrated with switching systems ( epabx or server & acd ) to monitor agentÆs status and its activities. Optimize agent utilization and thus enhance call center productivity. Gaytes dialer solutions : ò auto dialer - phone system delivers a pre-recorded message to live answers and answering machines. If another call status is detected (busy, etc.), our phone systems can reschedule the call for a later time. Simple messages can be delivered or the call recipient can be presented with an ivr script that accepts touch phone responses. The remaining auto dialer techniques are used in conjunction with call center phone agents. These agents are either local to the contact center or can be working from home or in remote locations. ò preview dialer - phone agents view call information prior to the call being placed. The agent can decide not to initiate the call. ò progressive dialer - this dialing method passes the call information to the agent at the same time the number is being dialed by the phone dialer. The agent usually has a few seconds to view the call information, but cannot stop the call process. ò predictive dialer - this technique is more sophisticated because the phone dialer automatically calls several numbers and only passes a call to your agent when a person has been contacted by human voice detection technique. This eliminates busy signals, answering machines, etc.