We got second hand used laptop and all are in good shape delivery is all over the world We makle sure delkivery is always on time to make sure we satisfy all our clients all round the worls We assure our buyers of a good quality products and a good service that establish a long terms business relationship between the us and we also assure a safe delivery to our buyer's doorstep anywhere in the world as we handle custom charges/Insurance /Tax and handling charges till shipment get deliver to buyers doorstep. What are the shipment terms? A: Express( DHL, FEDEX, TNT, UPS). *Takes 3-5 Days express delivery *Tracking number will be sent to you after shipment. RETURN POLICY : This product is in a guaranteed good condition. If for some reason you are unhappy with your purchase notify us within 60 days after you receive the item. All returned items must be in their original condition and packaging and full refund of total funds includes transfer charges would be made.