-In order for your rugs to retain their appearance & shape for a long time please remove dust & stains regularly. -A lighter colored rug will require cleaning more often that a darker one. -Vacuum your rug once a week & air it once in three months atleast. -Another effective way to clean a rug is to turn it upside down and beat it gently. This removes all the lose yarn &� dirt drops out. Make sure you do this in an open space /outdoors. Please note it is normal for the rug to lose individual fibre when used. These are excess fibers & do not affect the general quality of the rug. You can remove these with a vacuum or a normal broom. There amount of fluff coming out also depends on the level of humidity and it can be higher in places with high humidity. This is not a defect and your carpet will not get damaged no matter how much fluff comes out of it. -Vacuum your carpet once a week & before / after an event (The vacuum cleaner should not have rotary (brush / teeth). -Frequent vacuuming on a new carpet helps in getting rid of the excess yarn & fluff. -Incase of spills, gently dab out the spill with a cloth and spot clean with a liquid detergent. -For uniform exposure you can opt to rotate your rug during usage. -Incase of a loose thread / yarn do not pull it / tug it. Simply use scissors to cut it. -Folds & Bumps - If your carpet has been delivered in a folded form it is normal for it to show folds. These will go away as you lay the carpet flat on the floor. -Please use a well qualified and equipped cleaner for your handmade carpets.