Businesses

Honey looks and tastes okay, but not as real as Sidr honey from Yemen. I know the difference very well. It is not as typical as Yemeni Sidr honey. 2. Delivery was super late. It delayed more than 25 days to receive. I paid for Air shipping which I was supposed to receive the shipment within 5-7 days including preparation of shipment. 3. The packaging handle is very poor, the packets were set upside down, leaked almost a quarter of the packet was wasted. Shipping handling was not professional nor packing the packets. 4. The service is not professional, I requested a CCP (Cargo Clearance Permit) as a requirement for the seller we must have a copy. The buyer totally refused to give me a copy of it and refused to share with me the cargo company name and address. Do not trust dealing with them. Supplier's reply: Hello, dear friend. First of all, thank you for your recognition of the quality of our honey. Yes, Yemen Sidr honey is world-famous. Compared with it, the quality of our honey does need to be improved. However, the price of Sidr honey in Yemen is much higher than ours, right? 2. I am sorry for the delay in delivery. We have been trying our best to urge our agents, but when the goods were in Hong Kong, we had to wait in line to wait for the flight. 3. Packaging, generally we do wholesale, 35kgs per plastic bucket, then wooden pallet outside by sea. As for retail, our experience is indeed insufficient, we will let the factory Department improve the packaging in the future. Helpful (0)