Feature:Built-in Bluetooth Processor Brand: Intel RAM: 16 GB Screen Size: 11.9inch or less, 12-12.9 inch, 13-13.9 inch, 14-14.9 inch, 15-15.9 inch, 16-16.9 inch Storage Type: HDD & SSD, SSD (Solid State Drive), SSHD (Solid State Hybrid Drive) What are the shipment terms ? A: Express( DHL, FEDEX, TNT, UPS). *Takes 3-5 Days express delivery *Tracking number will be sent to you after shipment. RETURN POLICY : This product is in a guaranteed good condition. If for some reason you are unhappy with your purchase notify us within 60 days after you receive the item. All returned items must be in their original condition and packaging and full refund of total funds includes transfer charges would be made.